FAQ · Shippers
All FAQ topicsShipping with Onyx.
Questions from the freight side — how we quote, what we haul, how cross-dock works, and what contract / dedicated capacity looks like.
Placeholder answer about the freight quote process — what details to send, who fields the request, and same-day turnaround. Replace with real content once written.
Placeholder answer about cargo types Onyx hauls — flatbed (steel, lumber, machinery, oversize), hotshot for time-sensitive freight, and pass-through cross-dock. Replace with real content once written.
Placeholder answer about the Strafford terminal's cross-dock service for consolidation, redistribution, and pass-through loads. Replace with real content once written.
Placeholder answer about regional Midwest lanes out of Strafford, Missouri, plus over-the-road runs when the load calls for it. Replace with real content once written.
Placeholder answer about contract and dedicated capacity — committed trucks, locked rates, and how the relationship works long-term. Replace with real content once written.
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FAQs cover the questions we get most. If yours isn't here, it doesn't mean it's a strange one — it means we haven't written it up yet. Reach out directly and we'll answer it for you.
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